Shipping policy
At TISKA, we are committed to ensuring that your jewellery reaches you safely and on time. We strive to provide a smooth, reliable, and hassle-free shopping experience.
Order Processing
All orders are carefully packed and dispatched within 1–2 business days after order confirmation, excluding Sundays and public holidays.
Shipping & Delivery
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Estimated Delivery Time: 3–7 business days, depending on your location.
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Shipping Charges: Any applicable shipping fees will be displayed at checkout before payment.
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Order Tracking: Once your order is dispatched, tracking details will be shared so you can follow your shipment.
Delivery Delays
While we make every effort to ensure timely delivery, occasional delays may occur due to courier services, weather conditions, public holidays, or other unforeseen circumstances beyond our control.
We appreciate your patience and understanding in such situations.
Damaged Products
Your satisfaction is important to us. If you receive a damaged product, please contact us within 48 hours of delivery.
To help us resolve the issue promptly, kindly share:
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Your order number
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Clear photographs of the damaged product
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Photographs of the original packaging
Our team will review your concern and assist you with an appropriate resolution.
Contact Us
For shipping updates, delivery concerns, or any other assistance, please reach out to our customer support team.
TISKA Customer Support
Phone / WhatsApp: +91 8828284475
Email: thetiska5@gmail.com
Website: www.tiska.co.in
Thank you for shopping with TISKA. We truly appreciate your trust and support.
With love,
Team TISKA